Refund Policy

Saint DOGGÉ Refund & Exchange Policy

At Saint DOGGÉ, every piece is crafted with intention and care. We understand that sometimes a return or exchange may be necessary, and we’re here to ensure that your experience reflects the standard of luxury we uphold.

Refunds

If you believe you are eligible for a refund, please ensure the following steps have been completed:

  1. Confirm that your refund has not already been posted by checking your bank or card account again.

  2. Contact your credit card provider — processing times may vary depending on the institution.

  3. Reach out to your bank to verify if the refund is pending in their system.

If all of the above have been addressed and your refund is still not visible, please contact us at info@saintdogge.shop for assistance.

Final Sale Items

Please note that all sale items are considered final and are not eligible for refund or exchange. Only full-priced items may be returned in accordance with this policy.

Exchanges

Should you receive an item that is defective or damaged, we will gladly offer an exchange for the same item, subject to availability.

To initiate an exchange, please contact us at info@saintdogge.shop with your order details. Items should be mailed to the following address:

359 Lanier Ct, Hiram, Georgia 30141

Gifts

If your item was marked as a gift and shipped directly to you, you will receive a store credit in the form of a Saint DOGGÉ gift certificate upon return of the product.

If the item was not marked as a gift, or was shipped to the original purchaser, the refund will be issued to the original payment method and the gift giver will be notified of the return.

Return Shipping

Returns must be mailed to:
359 Lanier Ct, Hiram, Georgia 30141

Please note:

  • Customers are responsible for return shipping costs.

  • Shipping fees are non-refundable.

  • If a refund is issued, the cost of return shipping will be deducted from your total refund amount.

For all returns exceeding $75 in value, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items without verified tracking.

We appreciate your trust in Saint DOGGÉ and remain committed to ensuring your experience reflects the elevated standards of our brand.